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Problem Typing in the Chat window Amy J. Harris (16 Dec 2014 10:38 EST)
RE: Problem Typing in the Chat window Phelps, Lena (16 Dec 2014 10:50 EST)
Re: [askref] RE: Problem Typing in the Chat window Doug Furiato (16 Dec 2014 10:52 EST)
RE: [askref] RE: Problem Typing in the Chat window Pat Barbier (16 Dec 2014 10:54 EST)
RE: [askref] RE: Problem Typing in the Chat window Long, Alicia (16 Dec 2014 10:57 EST)
RE: [askref] RE: Problem Typing in the Chat window Pat Barbier (16 Dec 2014 10:59 EST)
RE: [askref] RE: Problem Typing in the Chat window Elena Soltau (16 Dec 2014 11:02 EST)
RE: [askref] RE: Problem Typing in the Chat window Mary Kuipers (16 Dec 2014 11:03 EST)
RE: Problem Typing in the Chat window Trueman, Rhonda B. (16 Dec 2014 11:10 EST)
RE: Problem Typing in the Chat window Amy J. Harris (16 Dec 2014 11:12 EST)
RE: Problem Typing in the Chat window Clark, Carla (16 Dec 2014 10:52 EST)

RE: [askref] RE: Problem Typing in the Chat window Pat Barbier 16 Dec 2014 10:58 EST

Thanks for that tip, Alicia! I never tried that one before.
Pat

-----Original Message-----
From: Long, Alicia [mailto:longa@scf.edu]
Sent: Tuesday, December 16, 2014 10:57 AM
To: Pat Barbier; Doug Furiato; Phelps, Lena
Cc: Amy J. Harris; askref@askref.simplelists.com
Subject: RE: [askref] RE: Problem Typing in the Chat window

Minimize the window with the Agents Console and reopen it... works like a charm for me!

Alicia

-----Original Message-----
From: list-manager@askref.simplelists.com [mailto:list-manager@askref.simplelists.com] On Behalf Of Pat Barbier
Sent: Tuesday, December 16, 2014 10:54 AM
To: Doug Furiato; Phelps, Lena
Cc: Amy J. Harris; askref@askref.simplelists.com
Subject: RE: [askref] RE: Problem Typing in the Chat window

I've found that I have to use Notepad, that Word doesn't always work for copy and paste.

Pat

-----Original Message-----
From: list-manager@askref.simplelists.com [mailto:list-manager@askref.simplelists.com] On Behalf Of Doug Furiato
Sent: Tuesday, December 16, 2014 10:53 AM
To: Phelps, Lena
Cc: Amy J. Harris; askref@askref.simplelists.com
Subject: Re: [askref] RE: Problem Typing in the Chat window

Some librarians have had success with entering text in a text editor, then copying and pasting into chat.

Doug Furiato

> On Dec 16, 2014, at 10:50 AM, Phelps, Lena <Lena.Phelps@southflorida.edu> wrote:
>
> I was having (and intermittently continue to have) problems with the chat window. My reference assistant suggested minimizing the window and maximizing it again. That has helped although sometimes I have to do it a couple of times. My computer has also been upgraded (IT has been "playing" with it).
>
>
> Lena D. Phelps
> Chair, Library Services / Lead Librarian
> PHONE: 863-784-7303 | FAX: 863-452-6042
>
> South Florida State College
> 600 West College Drive
> Avon Park, FL 33825
> http://www.southflorida.edu
>
> -----Original Message-----
> From: list-manager@askref.simplelists.com
> [mailto:list-manager@askref.simplelists.com] On Behalf Of Amy J.
> Harris
> Sent: Tuesday, December 16, 2014 10:38 AM
> To: 'askref@askref.simplelists.com'
> Subject: [askref] Problem Typing in the Chat window
>
> I'm having a strange problem today. I am unable to type in the chat window. My work around is that I can type in anything else (Word, Notepad, etc.) and then copy and paste the text into the chat box.
>
> I just upgraded Java, so that may be the issue. Has anyone else had this happen?
>
> Amy J Harris
> Assistant Library Director
> Steelman Library
> 1000 Longfellow Blvd.
> Lakeland, FL 33803
> Southeastern University
> ajharris@seu.edu
> 863.667.5060
>
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> This program is funded in part under the provisions of the Library
> Services and Technology Act, from the Institute of Museum and Library
> Services, administered by the Florida Department of State's Division
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Ask a Librarian's Electronic Discussion List To email the AskRef listsev, send your email to:
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This program is funded in part under the provisions of the Library Services and Technology Act, from the Institute of Museum and Library Services, administered by the Florida Department of State's Division of Library and Information Services.
Ask a Librarian's Electronic Discussion List To email the AskRef listsev, send your email to:
askref@askref.simplelists.com

This program is funded in part under the provisions of the Library Services and Technology Act, from the Institute of Museum and Library Services, administered by the Florida Department of State's Division of Library and Information Services.