Reporting bad patrons with Reference Analytics: Tag the chat and keep the stat! Doug Furiato 07 Jun 2016 13:38 EDT
Questions from Bad Patrons; obscenity, harassment, non-questions, etc., should be reported with LibAnswer's Reference Analytics.
Find out how here
https://info.askalibrarian.org/toolbox/reporting-bad-patrons-with-reference-analytics/?Source=ListServ