Hello Deirdre,

On my computer I hear a ping. It is not like oracle ringing but please check your sound setting to max.

Thanks,
Juan

________________________________________
From: list-manager@askref.simplelists.com <list-manager@askref.simplelists.com> on behalf of Deirdre Morrow <dmorrow@scgov.net>
Sent: Tuesday, May 5, 2015 4:52:18 PM
To: askref@askref.simplelists.com
Subject: [askref] SpringShare Question

Hi everyone - I was wondering if there is a way in SpringShare to get alerts when a new customer has entered the queue? We had this in Oracle and it was very helpful - I could have the chat window minimized and could work on other things while waiting for a patron. Today was my first shift with SpringShare and it doesn't appear to post these little alerts when someone enters the chat queue. Is there a setting I can turn on? Thanks!

Deirdre Morrow
Young Adult/Reference Librarian
Elsie Quirk Public Library
100 W. Dearborn St.
Englewood, FL  34223
(941)861-1212

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