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Log In Problem Solved for Now Ellison, Alicia (20 Apr 2015 13:15 EDT)
RE: Log In Problem Solved for Now Linda Babli (20 Apr 2015 15:41 EDT)

Log In Problem Solved for Now Ellison, Alicia 20 Apr 2015 13:15 EDT

Hello -

I've been seeing many messages lately like the one below.

 I, too, have been having new problems with logging on.

I did three things. I don't know if it's accidental that they worked and if you have to all of them:

 - I made sure that I didn't have Java Version 8 on my computer

-  I installed 6.45 (see this handy link from Matt of the Help Desk: http://askalibrarian.org/helpdesk/knowledgebase.php?article=12 )

- I was still having problems with Chrome and I-E, so at Matt's suggestion, I used Firefox

Voila, I'm able to log in now.

Best Regards,

Alicia
Aicia B. Ellison, Librarian
Ybor City Campus
Hillsborough Community College
Tampa, FL

-----Original Message-----
From: list-manager@askref.simplelists.com [mailto:list-manager@askref.simplelists.com] On Behalf Of Lowery, Laurel
Sent: Monday, April 20, 2015 11:17 AM
To: (askref@askref.simplelists.com)
Subject: [askref] unable to log in for 10-11 collaborative shift

I am also unable to login for my shift due to Java issues. I've tried multiple browsers on multiple computers. Can anyone else jump on?

Thanks!

Lori Lowery
Reference Librarian/South County Regional Library
Author Committee/Southwest Florida Reading Festival
21100 Three Oaks Pkwy, Estero, FL 33928
LLowery@leegov.com<mailto:LLowery@leegov.com>
Phone 239-533-4415 Fax 239-485-1130
leelibrary.net<http://library.lee-county.com/Pages/default.aspx>

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