I had the same problem. All of a sudden the console was empty and there were no agents. --SAA

-----Original Message-----
From: list-manager@askref.simplelists.com [mailto:list-manager@askref.simplelists.com] On Behalf Of McCahon, Paula
Sent: Tuesday, August 19, 2014 3:43 PM
To: askref@askref.simplelists.com
Subject: [askref] problem with console

HI all,

I was helping a patron in the Ask A Librarian console when everything in the console vanished. Now, I can't open the console. I have submitted a ticket to the help desk, I just wanted to let everyone know we are having trouble here.

Thanks,

Paula McCahon
Public Services Librarian III
Marion County Public Library, Headquarters-Ocala
2720 E. Silver Springs Blvd.
Ocala, Florida 34470
(352) 368-4569
paula.mccahon@marioncountyfl.org<mailto:paula.mccahon@marioncountyfl.org>
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