Hi Marni,

Not all widgets are set to allow ratings or comments after the chat ends, but anyone who wishes to have that option can edit their own widget or email the help desk to make that change. All chats will end with the patron's option to view/email the transcript.

On Thu, Dec 15, 2016 at 3:18 PM, Chidsey, Marni K. <chidseym@nwfsc.edu> wrote:

Helping a patron who wants to leave a comment/take a survey on her previous chat librarian (and now, probably me too :) ) and who would like to remain anonymous (so no getting him/her in touch with the person's institution. Thanks!

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