On Saturday May 30th at 8:00am edt Springshare will be updating their site. There will be no downtime for the overall LibAnswers system, with the exception of several minutes of downtime for users currently logged in to LibChat. 

Please read the Springshare blog below which includes screenshots and information about the update. http://blog.springshare.com/2015/05/27/libanswers-2-4-update-libchat-updates-and-consortial-shared-systems/

​Some of the enhancements include.
  • ​Chat Window Resizing
  • Ability to turn off Queue Notifications
  • Incoming chat alert notifications.
  • single sign in location for those who have additional springshare products
  • script creation for emails and sms at Site Coordinator Level 
If you have any questions, please submit them through the helpdesk. 

Thank you for all your support! 

Jessica Zairo Riggins
Member Services Coordinator
813-622-8252 ext 226