We can't log in at Winter Haven, either.  When I click Agent Console, this is what I get:

 

Linda

__________________________________________

 

 

-----Original Message-----
From: list-manager@askref.simplelists.com [mailto:list-manager@askref.simplelists.com] On Behalf Of Ellison, Alicia
Sent: Monday, April 20, 2015 1:16 PM
To: (askref@askref.simplelists.com); askrefsitecoordinators@askref.simplelists.com; Matt Smith
Subject: [AALCoordinator] Log In Problem Solved for Now

 

Hello -

 

I've been seeing many messages lately like the one below.

 

I, too, have been having new problems with logging on.

 

I did three things. I don't know if it's accidental that they worked and if you have to all of them:

 

- I made sure that I didn't have Java Version 8 on my computer

 

-  I installed 6.45 (see this handy link from Matt of the Help Desk: http://askalibrarian.org/helpdesk/knowledgebase.php?article=12 )

 

- I was still having problems with Chrome and I-E, so at Matt's suggestion, I used Firefox

 

Voila, I'm able to log in now.

 

Best Regards,

 

Alicia

Aicia B. Ellison, Librarian

Ybor City Campus

Hillsborough Community College

Tampa, FL

 

 

 

 

-----Original Message-----

From: list-manager@askref.simplelists.com [mailto:list-manager@askref.simplelists.com] On Behalf Of Lowery, Laurel

Sent: Monday, April 20, 2015 11:17 AM

To: (askref@askref.simplelists.com)

Subject: [askref] unable to log in for 10-11 collaborative shift

 

I am also unable to login for my shift due to Java issues. I've tried multiple browsers on multiple computers. Can anyone else jump on?

 

Thanks!

 

Lori Lowery

Reference Librarian/South County Regional Library Author Committee/Southwest Florida Reading Festival

21100 Three Oaks Pkwy, Estero, FL 33928

LLowery@leegov.com<mailto:LLowery@leegov.com>

Phone 239-533-4415 Fax 239-485-1130

leelibrary.net<http://library.lee-county.com/Pages/default.aspx>

 

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