Good Evening, The Quality Assurance Workgroup is happy to award the
following transcripts for the May 2014 Exemplary Reference Awards.
Brief Exemplary Reference Award: Lorrie See, Sarasota County Libraries
Lorrie was very helpful and efficient in providing this patron with the
necessary documentation to take to her library to update her membership.
Detailed Exemplary Reference Award: Heidi Williamson, Orange County Library
System
Heidi was able to use the Florida Electronic Library to point the patron in
the right direction for medical research.
Teaching Exemplary Reference Award: Barbara Gundersen, University of
Florida Libraries
Barbara helped teach the student how to find which database contains which
journals and for what years.
Transcripts: The three winning transcripts can be read on the toolbox
website:
http://info.askalibrarian.org/toolbox/may-2014-exemplary-reference-transcripts/
.
Each month we receive numerous nominations for fantastic reference. Here
are the other nominees.
Brief Chat:
Mary Beth, Heartland Library Cooperative
Heidi W, Orange County Library System
Maggie H, FSU Libraries
Juan L , Ana G. Mendez University
Jonathan D, Maitland Library
Emily W, Goldstein FSU
Timothy T, Goldstein FSU
Allison D, FAU
Nicole C, Pasco County Library System
Mallory M, Pasco County Library System
CinDB, Alachua County
Larry, UCF
Kira S, AaL
Marni, NW FL State College
Detailed Chat:
Amy-Jane M, Lee County
Jessica B, FSU Libraries
Alicia K, Palm Beach County
Maggie H, FSU Libraries
Jonathan D, Maitland Library
Emily W, Goldstein FSU
Susan S, Hodges University
Melissa M, FAU
Sabine D, Delray Beach
Lena P, South Florida SC
Kristen J, Polk
Rachel-N, FAU
Jennifer M, Ask A Librarian Staff
Teaching Chat:
Bronwyn M, Ask a Librarian Staff
Amy-Jane M, Lee County
Abby S, FSU Libraries
Arielle M, FSU Libraries
Susan S, Hodges University
Jennifer M, Ask A Librarian Staff
Nominate: Show your statewide colleagues that you value the customer
service they provide to your patrons and students with a nomination. You
can nominate yourself or your co-workers sessions in the Ask a Librarian
Toolbox or when closing a live chat session.
THANK YOU!
A huge thanks to everyone for all their hard work on Ask a Librarian –
without each of you, Ask a Librarian would not be a success.
--
Jessica Riggins
Member Services Coordinator
813-622-8252 ext 226
www.tblc.org
Ask a Librarian's Electronic Discussion List
To email the AskRef listsev, send your email to:
askref@askref.simplelists.com
This program is funded in part under the provisions of the Library
Services and Technology Act, from the Institute of Museum and Library
Services, administered by the Florida Department of State's Division of
Library and Information Services.